Data & Privacy

Privacy Policy – 89f Game

Your privacy matters to us. This policy explains exactly what personal data we collect, how we use it, who we share it with, and how you can control it — all in plain, straightforward language.

Last Updated: June 2026

By using 89f Game, you confirm that you have read this Privacy Policy and agree to the collection and use of your information as described here.

Summary: 89f Game collects only the personal information needed to run your account, process PKR payments, and keep the platform secure. We do not sell your data to third parties for marketing. You have rights over your data and can contact us at any time to exercise them.

1 Who We Are

89f Game is an online gaming and sports betting platform operating at 89fgame.onl. The platform offers cricket betting, PSL markets, live casino games, slot titles, and related entertainment services to adult users in Pakistan. When this Privacy Policy refers to "89f Game", "we", "us", or "our", it means the platform operator responsible for managing your account data.

This Privacy Policy applies to all users who access 89f Game through the website or the mobile app — whether you have registered an account or are browsing as a visitor. It covers how we collect, store, process, and protect your personal information across all platform touchpoints.

By registering an account, making a deposit, or placing a bet on 89f Game, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use the platform.

2 Information We Collect

We collect personal information when you interact with 89f Game. The type of information we collect depends on how you use the platform. Below is a breakdown of the main categories:

2.1 Information You Provide Directly

  • Registration details: Your name, date of birth, email address, and any other information entered when creating your account.
  • Identity verification: Government-issued ID documents, proof of address, or other documents submitted during our Know Your Customer (KYC) process.
  • Payment details: JazzCash account number, Easypaisa account, Raast ID, bank account details, or card information submitted for deposits and withdrawals. Full payment credentials are handled by our payment processors — we do not store complete card numbers or mobile wallet PINs.
  • Support communications: Messages, emails, or chat logs sent to our customer support team.

2.2 Information Collected Automatically

  • Device and browser data: IP address, browser type, operating system, device model, and screen resolution.
  • Usage data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths within the platform.
  • Transaction data: Records of deposits, withdrawals, bets, wins, and bonus claims associated with your account.
  • Location data: Approximate location derived from your IP address. We do not access GPS-level location data without your explicit permission.
  • Cookie data: Information stored in cookies and similar technologies on your device. See Section 5 for full cookie details.
Data Category Examples Purpose
Identity Data Name, DOB, CNIC scan Account verification & KYC compliance
Contact Data Email, phone number Account communication & support
Financial Data JazzCash / Easypaisa account, bank details Processing PKR deposits & withdrawals
Technical Data IP address, device ID, browser Security, fraud prevention & analytics
Behavioural Data Games played, bets placed, session time Platform improvement & responsible gaming
Communications Data Support chat logs, emails Customer service & dispute resolution

3 How We Use Your Data

89f Game uses your personal data only for legitimate purposes directly related to operating the platform and delivering our services to you. We do not use your data for purposes that are unrelated to your use of 89f Game, and we do not sell your personal information to third parties for their own marketing use.

The specific purposes for which we process your data include:

  • Creating and managing your 89f Game account, including verifying your identity and age before account activation.
  • Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and other supported payment methods.
  • Settling bets, crediting winnings, and applying bonuses and promotions to your account.
  • Detecting and preventing fraudulent activity, money laundering, duplicate accounts, and other prohibited behaviours outlined in our Terms and Conditions.
  • Providing customer support, resolving disputes, and responding to your enquiries.
  • Sending you important account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • Sending you promotional communications about bonuses, cricket betting markets, PSL offers, and new platform features — only where you have consented to receive such messages or where we have a legitimate interest in doing so.
  • Monitoring your gaming patterns to support responsible gaming obligations, including identifying signs of problem gambling behaviour and offering appropriate tools.
  • Analysing platform usage to improve our services, fix technical issues, and develop new features.
  • Complying with any legal or regulatory obligations that apply to the operation of our platform.

You can opt out of marketing communications at any time by contacting our support team. Opting out of marketing will not affect your ability to use 89f Game or receive important account notifications.

4 Payment Data & PKR Transactions

All financial transactions on 89f Game are processed in PKR. When you make a deposit or request a withdrawal, you will provide payment details linked to your JazzCash wallet, Easypaisa account, Raast ID, bank account, or card. Here is how we handle that information:

  • Payment credentials are transmitted directly to our payment processing partners using encrypted, secure connections. 89f Game does not store your full card numbers, mobile wallet PINs, or online banking passwords.
  • We retain a record of transaction amounts, dates, payment method type, and transaction reference numbers for account management and fraud prevention purposes.
  • Payment method details (such as the last four digits of a card or a masked JazzCash number) may be stored in your account to facilitate future transactions, but full sensitive credentials are never retained on our servers.
  • Our payment processors are contractually bound to handle your financial data in accordance with applicable data security standards.

All PKR payment data transmitted between your device and 89f Game is encrypted using TLS (Transport Layer Security). We regularly review our payment security practices to ensure your financial information stays protected.

5 Cookies & Tracking Technologies

89f Game uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how users interact with our service. Here is a breakdown of the types of cookies we use:

Essential Cookies

These are required for the platform to function. They keep you logged in during a session, remember your account preferences, and ensure that the security features of the platform operate correctly. You cannot opt out of essential cookies without affecting your ability to use 89f Game.

Analytics Cookies

We use analytics tools to understand how users navigate the platform — which pages are most visited, how long users spend on certain games, and where users tend to drop off. This data is aggregated and anonymised wherever possible. It helps us improve the platform experience for all users.

Preference Cookies

These cookies remember your settings and choices — for example, your preferred language or display settings — so you do not have to re-enter them every time you visit.

Marketing & Retargeting Cookies

Where you have consented, we may use cookies that help us show you relevant content and promotions. You can withdraw this consent at any time through your account settings or by contacting support.

Most browsers allow you to control or delete cookies through their settings. Blocking all cookies may affect the functionality of 89f Game. We recommend allowing at minimum the essential cookies for the best experience.

6 Third-Party Sharing

89f Game does not sell your personal data to third parties. However, we do share certain data with trusted third-party service providers who assist us in operating the platform. In all cases, these parties are contractually required to handle your data securely and only for the specific purposes we have authorised.

Categories of third parties with whom we may share your data include:

  • Payment processors: JazzCash, Easypaisa, Raast, and banking partners who process your PKR deposits and withdrawals.
  • Identity verification providers: Third-party KYC services that help us verify your identity and age during account registration or when processing large withdrawals.
  • Game providers: Third-party casino game studios and sports data providers whose games and markets are available on the platform. These providers may receive limited session data to power their games.
  • Analytics providers: Services that help us understand platform usage through aggregated, anonymised data.
  • Customer support tools: Platforms that power our live chat and ticketing system, which may store support conversation logs.
  • Legal and regulatory authorities: We may disclose your data to relevant authorities where we are legally required to do so — for example, in response to a valid legal request or as part of an anti-money-laundering investigation.

We will never sell, rent, or trade your personal data to advertising networks or data brokers. Any third-party access to your data is strictly limited to what is necessary to deliver the service.

7 Data Security

Protecting your personal data is a core responsibility we take seriously at 89f Game. We implement a range of technical and organisational security measures to safeguard your information from unauthorised access, loss, misuse, or alteration.

Technical Measures

  • All data transmitted between your device and 89f Game is encrypted using TLS encryption.
  • Account passwords are stored as salted hashes — we never store your password in plain text.
  • Access to user data within our systems is restricted on a need-to-know basis and protected by role-based access controls.
  • Our payment integrations with JazzCash, Easypaisa, Raast, and banking partners use secure API connections with token-based authentication.
  • We conduct regular security reviews and vulnerability assessments of our platform infrastructure.

Your Responsibilities

Data security is a shared effort. You play an important role in keeping your account secure. Use a strong, unique password for your 89f Game account, do not share your login credentials with anyone, and log out of your account when using shared or public devices. If you suspect that your account has been compromised, contact our support team immediately.

While we work hard to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify affected users promptly and take all necessary steps to contain the situation.

8 Data Retention

89f Game retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable legal and regulatory obligations.

Data Type Retention Period Reason
Account registration data Duration of account + 5 years after closure Legal obligation & dispute resolution
KYC / identity documents 5 years after account closure Anti-money-laundering compliance
Transaction records (PKR deposits & withdrawals) 7 years Financial record-keeping obligations
Betting history Duration of account + 2 years Responsible gaming monitoring & disputes
Support communications 3 years from last contact Customer service quality & disputes
Analytics & usage data Up to 24 months (aggregated) Platform improvement

When data is no longer required and there is no legal reason to retain it, we securely delete or anonymise it so that it can no longer be linked back to you.

9 Your Rights

As a user of 89f Game, you have a number of rights in relation to your personal data. To exercise any of the rights below, contact our support team with your account username or registered email address. We aim to respond to all data rights requests within 30 days.

Right to Access

Request a copy of the personal data we hold about you and information on how it is being used.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held in your account.

Right to Erasure

Request deletion of your personal data where we no longer have a lawful reason to retain it.

Right to Restrict Processing

Ask us to pause processing your data in certain circumstances, such as while a dispute is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to the processing of your data for direct marketing or where we rely on legitimate interests as our legal basis.

Please note that some rights may be limited where we have a legal obligation to retain data — for example, transaction records required for anti-money-laundering compliance. We will always explain our reasons clearly if we are unable to fulfil a request in full.

10 Children's Privacy

89f Game is strictly for users aged 18 and above. We do not knowingly collect, store, or process personal data from anyone under the age of 18. If you believe that a minor has registered an account or provided personal data on our platform, please contact us immediately. We will investigate and take appropriate action, including closing the account and deleting associated data without delay.

Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming and betting platforms. If you are under 18 years old, you must not use 89f Game under any circumstances.

11 Policy Updates

89f Game may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or evolving legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of 89f Game after any updates are posted constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and contact us to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the 89f Game support team. We aim to respond to all privacy-related enquiries within 5 working days.

Privacy & Data Enquiries

[email protected] — Please include your registered username or account ID and specify the nature of your data rights request so we can assist you as efficiently as possible.

Our Privacy Commitments

A quick look at the key principles that guide how 89f Game handles your personal data and keeps your account secure.

End-to-End Encryption

All data you send to 89f Game — including PKR payment details and account credentials — travels over TLS-encrypted connections. Your information is protected in transit at all times.

No Data Selling

We do not sell your personal data to advertisers, data brokers, or any third party for commercial gain. Your information is used only to operate your 89f Game account and improve our service.

Strict KYC Standards

Identity verification protects you and the platform. KYC documents are stored securely, used only for verification purposes, and retained only as long as legally required.

Secure PKR Payments

JazzCash, Easypaisa, Raast, and bank transfer integrations use encrypted API connections. We never store your full wallet credentials or card numbers on our servers.

You Control Your Data

You have the right to access, correct, export, or delete your personal data at any time. Contact our support team to exercise any of your data rights — we respond within 30 days.

Responsible Gaming Data

We monitor gaming patterns to support responsible gaming. Behavioural data helps us identify users who may benefit from deposit limits, session reminders, or self-exclusion tools.

Start Playing Safely

Your Privacy is Safe with 89f Game

Register your account today, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, PSL markets, and live casino games — with full confidence that your data is protected.